Coffee Shop Specialist

4 weeks ago

Gateshead, Gateshead, United Kingdom One Retail Full time
Coffee Shop Specialist - One Retail

Join us in crafting exceptional beverages We are seeking a dedicated Coffee Shop Specialist to assist in delivering expertly prepared drinks for a prominent retail brand on a part-time basis, with a commitment of 24 hours per week. As a Specialist, you will utilize your expertise to provide outstanding service and perfectly brewed coffees to our clientele. We offer numerous opportunities for advancement within a company that values its workforce, celebrates diversity, and acknowledges employees who excel in their roles.

We ensure you are rewarded for your dedication, which is why we provide a comprehensive benefits package that includes but is not limited to:
  • Complimentary meals
  • Exclusive travel discounts with various partners
  • Grocery savings with discounts at major supermarkets
  • Quick access to a Digital GP for you and your immediate family, along with additional healthcare benefits
  • Significant discounts on cinema tickets
  • Regular updates featuring the best discounts and savings available
  • Cash rewards for your spending, redeemable at a wide range of brands
  • Access to free wellness, mindfulness, and fitness classes
  • Ability to share all discounts and offers with friends and family
  • Contributory pension scheme
  • Opportunities for career growth through our development programs

Your key responsibilities will include:
  • Crafting expertly blended beverages and serving high-quality food that delights our customers
  • Maintaining cleanliness in the beverage preparation area
  • Processing payments efficiently (both cash and card)
  • Being an enthusiastic team player and an excellent communicator
  • Ensuring a steady supply of clean cups and plates
  • Gaining knowledge about brewing techniques, beverage blends, and food presentation
  • Checking the functionality of brewing equipment and reporting any maintenance needs
  • Representing a leading retail brand and upholding a positive brand image
  • Adhering to Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Coffee Shop Specialist will:
  • Be an excellent communicator and easily build rapport
  • Have prior experience in customer service
  • Strive for excellence with enthusiasm and motivation
  • Take initiative and make decisions that benefit our customers
  • Possess hands-on experience with brewing equipment
  • Demonstrate the ability to work effectively under pressure
  • Exhibit exceptional timekeeping and reliability
As part of our team, you will contribute to providing exceptional service and fostering connections in a dynamic environment. Join us to advance your career with a leading company, and enjoy competitive pay, great benefits, and unparalleled opportunities for personal and professional development.

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