Retail Operations Supervisor

7 days ago


Walsall, Walsall, United Kingdom TK Maxx Full time

About the Role:

We are seeking an experienced Operational Team Lead to join our TK Maxx team. As a key member of our distribution center, you will play a central role in ensuring the smooth operation of our stores.

Key Responsibilities:

  • Lead large-scale teams to effectively execute operational and functional goals through partnering, coaching, and leadership.
  • Manage resource planning within the department, effectively managing day-to-day KPIs across your shift in collaboration with the rest of the site.
  • Develop a culture of effective performance through high-performing teams and individuals, spotting talent and developing potential.
  • Manage all HR and payroll processes, ensuring a fair and consistent approach is applied in line with company policies and procedures.
  • Identify opportunities for process improvement and implement best practices.

About You:

We are looking for a skilled team leader and communicator with experience in retail, manufacturing, hospitality, production, or call center management. You should have a track record of identifying and developing talent and the ability to get the best out of every team member.

What We Offer:

  • A competitive salary and benefits package.
  • A 4-day working week with opportunities for overtime.
  • A fixed, 3-week rota so you know exactly when you will be working.
  • Only one weekend working in every three.
  • A 10% discount on company products.

Equal Opportunities Employer:

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and/or sexual orientation.



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