Aviation Underwriting Operations Specialist

3 weeks ago


London, Greater London, United Kingdom Starr Insurance Companies Full time

Starr Insurance Companies stands as a prominent entity in the insurance and investment sector, offering a wide range of commercial property and casualty insurance, including travel and accident coverage, tailored for diverse businesses and industries across the globe.

Position: Underwriting Operations Technician, Aviation (6 Month Fixed Term Contract)

Role Overview

The Underwriting Operations Technician will play a vital role in supporting the Underwriting and Operations divisions, primarily through well-defined administrative tasks.

Key Responsibilities

  • Input risk and policy information into the Underwriting systems, adhering to established Service Level Agreements.
  • Conduct peer-to-peer quality assurance checks within the defined Service Level Agreements.
  • Facilitate timely communication of all risk and policy inquiries through appropriate channels.
  • Manage unmatched USMs according to Service Level Agreements and escalate issues as necessary.
  • Ensure completion of all tasks required for month-end closing.
  • Assist with credit control, providing support to the credit control team regarding aged debt and excess cash queries as needed.
  • Participate in team, departmental, and divisional meetings to foster internal relationships and enhance business understanding.
  • Digitally scan and archive all documentation in the designated document management storage systems.
  • Verify that Underwriting files are comprehensive and accurate, obtaining any outstanding items from the underwriting team.
  • Contribute to and advance company projects as required.
  • Support the training of new team members and serve as a Subject Matter Expert when requested by management.
  • Perform other relevant ad-hoc tasks as assigned by management.

Candidate Profile

  • 6 months to 1 year of office experience.
  • Developed knowledge of the lines of business.
  • Proficient in data entry.
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Proficient in MS Office applications, including Excel, Word, and Outlook, as well as Underwriting systems.
  • Educational background: GCSE / A Level with at least 5 A – C grades at GCSE (including Mathematics).

Starr is committed to equal opportunity employment, considering all suitably qualified applicants without regard to gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status, or any other protected characteristic. We focus on merit-based recruitment and development, striving to create an inclusive environment for all employees. Our aim is to cultivate talent and bring out the best in our people.



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