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Customer Service Representative

2 months ago


Cambridge, Cambridgeshire, United Kingdom NES Fircroft Full time

Job Summary:

NES Fircroft is seeking an experienced Receptionist/Administrator to join our team. As a key member of our front-of-house team, you will be responsible for providing a warm welcome to visitors, arranging meeting rooms, and ordering lunches.

Key Responsibilities:

  • Provide exceptional customer service to visitors and clients
  • Assist with the booking of travel arrangements as needed
  • Support commercial activities, including:
    • Assisting engineers with visa applications and letters
    • Creating bid numbers and associated tasks
    • Entering timesheets and reporting missing timesheets
    • Dealing with general invoicing

Requirements:

  • Excellent communication and interpersonal skills
  • IT literacy and proficiency in Microsoft Office
  • Strong organizational and time management skills
  • A professional and friendly demeanor

About NES Fircroft:

NES Fircroft is a leading provider of workforce solutions to the energy, infrastructure, and industrial sectors. We pride ourselves on delivering exceptional service and supporting our clients' success.