Guest Experience Host/ess
11 hours ago
Guest Experience Host/ess - Flexi Hours
Overview
We are seeking a skilled Guest Experience Host/ess to join our team at Great Scotland Yard Hotel - The Unbound Collection. As a Guest Experience Host/ess, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.
Key Responsibilities
- Provide warm and welcoming service to guests, ensuring their stay is comfortable and enjoyable
- Respond to guest inquiries and resolve issues in a timely and professional manner
- Work collaboratively with the hotel team to ensure seamless service delivery
- Participate in ongoing training and development to enhance skills and knowledge
Benefits
- Discounted hotel stays across Hyatt for you and your family and friends
- Free meals in our colleague restaurant
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when dining as a guest at selected UK Hyatt Hotels
About Great Scotland Yard Hotel - The Unbound Collection
Our hotel is a unique and historic property, offering a wide range of amenities and services to our guests. We are passionate about delivering exceptional service and creating memorable experiences for our guests.
What We Offer
At Hyatt, we are committed to providing a supportive and inclusive work environment. We offer a range of benefits and opportunities for growth and development, including:
- Continuous learning and development opportunities
- Job promotion opportunities across Hyatt Hotels worldwide
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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