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Burton upon Trent, Staffordshire, United Kingdom Stapenhill Medical Centre Full timeAbout the RoleWe are seeking a highly skilled and organized Reception/Administrative Assistant to join our team at Stapenhill Medical Centre. As a key member of our team, you will provide exceptional support to our reception and administrative teams, ensuring the smooth operation of our practice.Key ResponsibilitiesSort and prioritize clinical post for the...
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Burton upon Trent, Staffordshire, United Kingdom Stapenhill Medical Centre Full timeAbout the RoleWe are seeking a highly skilled and organized Reception/Administrative Assistant to join our team at Stapenhill Medical Centre. As a key member of our team, you will provide exceptional support to both the reception and administrative teams, ensuring the smooth operation of our practice.Key ResponsibilitiesSort and prioritize clinical post for...
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Medical Centre Administrative Assistant
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Medical Centre Receptionist
2 months ago
About the Role
We are seeking a highly organized and communicative Reception/Administrative Assistant to join our team at Stapenhill Medical Centre. This permanent position is for 30 hours per week and will support both the reception and administrative teams with various tasks.
Main Responsibilities
1. Sort and prioritize clinical post for the GP, ensuring timely actions are taken.
2. Extract relevant information from clinical letters and add it to patient notes.
3. Arrange appointments, referrals, tests, and follow-up appointments for patients.
4. Monitor incoming emails and take necessary actions.
5. Communicate with patients via face-to-face, phone, letter, or email.
6. Perform secretarial tasks, such as urgent referrals and summary requests.
7. Retrieve and file papers and notes as required.
8. Ensure new patients are registered correctly and promptly onto our clinical system.
9. Action repeat prescription requests received via email, paper, or online services.
10. Be responsible for the loaning out of blood pressure machines and ensure they are returned as per protocol.
About Us
We are a highly productive Practice, committed to providing excellent care and new services to our patients. Our team includes three full-time Partners, three employed GPs, two Pharmacists, one Advanced Nurse Practitioner, two Practice Nurses, and one Healthcare Assistant. We have a patient list of over 9,500 and are seeking to recruit to address our current and future needs.
Person Specification
Essential
- Good general standard of education, including Maths and English qualifications.
- Ability to touch type.
- Computer literate.
- Good communication skills.
- Good telephone manner.
- Able to prioritize work.
- Keyboard and computer skills.
- Ability to adapt to changing circumstances.
- Customer care.
- Filing systems (paper and electronic).
- Works well in a team.
- Works well under pressure.
Desirable
- Experience working within a GP Practice, Hospital, or other medical environment.
- Medical terminology.
- Patient information systems.
