Support Worker

2 weeks ago


Solihull, Solihull, United Kingdom Northern Healthcare Full time

About Northern Healthcare

Northern Healthcare is a specialist independent provider of enhanced supported living services for individuals who require enhanced clinical support due to a mental health diagnosis, learning disability or autism. We support over 150 adults across the UK in all aspects of their daily lives and mental health recovery. Our services are based across the North West, Cumbria, Yorkshire and the Midlands.

We want to make a lifelong positive impact to the quality of life of the people we support. We work hard with fellow adult mental health and social care professionals to ensure that Northern Healthcare is the right step for anyone coming to our services. We truly believe in treating each person as an individual and that starts with finding the best next step for them.

We have developed a unique clinically led, recovery focused support model which provides individuals with dedicated 24-hour support in high quality accommodation. Residents are empowered and supported by our team to manage their own tenancy agreement with an independent housing association.

Our experienced support teams encourage and motivate our residents to take the next steps to reach their unique goals and aspirations. We are privileged to be able to support our residents and we are dedicated to growing our reach across the UK, improving our residents' quality of life and delivering the highest quality of care.

Role Responsibilities:

  • Provide person-centred support to individuals living in our supported housing schemes, assisting them with daily living activities, personal care, and social integration.
  • Encourage and support residents to develop their independence, skills, and aspirations through tailored support plans.
  • Facilitate access to community resources and opportunities, such as education, employment, leisure activities, and healthcare services.
  • Promote a safe, supportive, and inclusive environment for all residents, ensuring their well-being and safety are paramount.
  • Maintain accurate records of residents' progress, support provided, and any concerns or incidents.
  • Work collaboratively with other team members, including nurses, therapists, and social workers, to ensure a holistic approach to care.
  • Participate in training and development opportunities to enhance your skills and knowledge in supporting individuals with diverse needs.

Person Specification:

Essential Criteria:

  • A genuine passion for working with individuals who require support and a commitment to their well-being.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Experience in supporting individuals with mental health conditions, learning disabilities, or challenging behaviours.
  • A customer-focused approach, prioritizing the needs and preferences of the individuals we support.

Desirable Criteria:

  • Relevant qualifications in Health and Social Care (Level 2 or 3).
  • Experience working within a supported living environment.
  • Computer literacy and proficiency in using relevant software applications.

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