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Customer Service and Administration Specialist
2 months ago
Page Personnel Sales is proud to partner with a leading retail company based in Hassocks, offering a unique opportunity for a skilled Customer Administrator to join their team.
Job SummaryWe are seeking a highly organized and customer-focused individual to provide administrative support and deliver exceptional customer service. As a Customer Administrator, you will be responsible for maintaining accurate customer records, collaborating with team members, and assisting with the implementation of customer service policies and procedures.
Key Responsibilities- Maintain accurate and up-to-date customer records
- Provide administrative support to the team
- Collaborate with colleagues to deliver excellent customer service
- Assist with the implementation of customer service policies and procedures
- Report and escalate major customer complaints as needed
- Background in customer service
- Proficiency in using customer relationship management (CRM) software
- An estimated hourly wage of between £11 - £13 per hour
- An inclusive and supportive work environment
- Temporary role with potential for extension or permanency