Customer Service Representative
2 days ago
Customer Service Advisor - Shift Work
We are seeking a skilled Customer Service Advisor to join our team on a full-time permanent basis. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling calls for assistance, and communicating with our roadside staff and customers.
Key Responsibilities:
- Receiving calls for assistance via electronic data transfer, fax, and telephone
- Recording all details taken from customers on our computer database
- Communicating with all staff via radio, telephone, fax, and mobile data
- Monitoring progress of all work and keeping all parties updated
Requirements:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Valid driver's license and access to a vehicle
What We Offer:
- A competitive salary of £29,200 per annum
- A comprehensive benefits package
- Opportunities for career growth and development
- A supportive and dynamic work environment
Location:
The role is based close to Burgess Hill, with plenty of free parking available on site.
Company Information:
We are a well-established and reputable organisation, committed to providing exceptional customer service to our clients.
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