Oversight and Governance Manager
1 month ago
Role Overview
We are seeking an experienced quality control professional to join our team at Punter Southall Group.
The Oversight and Controls Manager will report to the Head of Customer Services and be responsible for ensuring the quality and integrity of our processes, managing operational and conduct risks, and working with stakeholders to improve customer and user experience.
The ideal candidate will have a strong background in stakeholder and relationship management, risk management, and the ability to influence and motivate colleagues. Presentation skills and budget management are also essential for this role.
Key Responsibilities
- Develop and implement quality assurance processes to ensure compliance with regulatory requirements
- Manage operational and conduct risks, identifying and mitigating potential threats
- Collaborate with stakeholders to improve customer and user experience
- Provide guidance and support to colleagues on quality and risk management
Requirements
- Proven experience in quality control, risk management, and stakeholder management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a hybrid working environment
What We Offer
Punter Southall Group offers a competitive salary and benefits package, as well as opportunities for professional development and growth.
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Reading, Reading, United Kingdom Punter Southall Group Full timeRole OverviewWe are seeking an experienced quality control professional to join our team at Punter Southall Group.The Oversight and Controls Manager will report to the Head of Customer Services and be responsible for ensuring the quality and integrity of our processes, managing operational and conduct risks, and working with stakeholders to improve customer...
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Reading, Reading, United Kingdom Punter Southall Group Full timeRole OverviewWe are seeking an experienced quality control professional to join our team at Punter Southall Group.The Oversight and Controls Manager will report to the Head of Customer Services and be responsible for ensuring the quality and integrity of our processes, managing operational and conduct risks, and working with stakeholders to improve customer...
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