Accounts Receivable Specialist

4 weeks ago

Bristol, Bristol, United Kingdom BDO UK Full time
About the Role

We are seeking a highly skilled and experienced Credit Control Specialist to join our team at BDO UK. As a key member of our Finance team, you will play a critical role in ensuring the effective management of our revenue flow and maintaining strong relationships with our clients.

Key Responsibilities
  • Enforce consistent BDO credit control procedures to ensure timely and accurate debt collection
  • Actively chase all debt within the allotted portfolio, using appropriate means and update stakeholders as necessary
  • Maintain accurate and up-to-date client notes following conversations with clients, using Workday to record status
  • Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios
  • Monitor queries and disputes, ensuring the appropriate escalation
  • Ensure consistent application of the firm's debt provisioning policy
  • Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared
  • Ensure that there are minimal unallocated cash receipts
  • Review and analyse aged debt against defined metrics
  • Prepare summary reports as and when required
  • Identify problem debts that require escalation and liaise with Credit Control Manager as necessary
  • Where necessary, engage and manage the process of debts that need to go legal
  • Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager
  • Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation
  • Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls)
  • Provide client base with monthly statements of account as appropriate
  • Produce copy bills or summary backup if required for clients
  • Process Credit Notes assigned in an accurate and timely manner
  • Involvement in credit checks on existing/new clients as appropriate before new work is agreed/commences
Requirements
  • Professional services experience (ideally), Workday experience would be preferred
  • Excel skills to a competent level
  • Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required
  • Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues
  • Commitment to delivering exceptional client service to internal and external stakeholders
About BDO UK

BDO UK is a leading accountancy and business advisory firm, providing advice and solutions to entrepreneurial organisations. We work with high-growth businesses that fuel the economy, and directly advise the owners and management teams that lead them. Our success is powered by our people, and we're always finding new ways to invest in you.

We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. We'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

Mutual support and respect is one of BDO's core values, and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences.

We're looking forward to the future, and we're confident in our future because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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