Facilities Operations Manager
6 days ago
About the Role
The Facilities Operational Manager will report to the Head of FM UK & EMEA and will support the FM Leadership team and Senior Facilities Managers to have a united and aligned approach to the delivery of FM services.
Key Responsibilities
- Develop and implement strategies to align day-to-day operational facilities management across a multi-site estate.
- Collaborate with the FM Leadership team to drive operational efficiencies and improve service delivery.
- Champion solutions to support the team in the delivery of efficient and effective contract management, Health and Safety (H&S) and Environmental compliance of our buildings.
- Work closely with internal stakeholders to ensure a customer-focused culture across the FM team.
- Support the Head of FM in standardising processes and procedures, identifying opportunities for improvement and driving operational efficiencies across the portfolio.
Requirements
- BIFM 4 or above or equivalent – substantial FM Operational experience may be considered without the qualification.
- NEBOSH General Certificate desirable.
- Extensive facilities management experience.
- Previous process and policy management.
- Efficient and diligent document management.
- Demonstrable experience in managing contractors in an operational capacity.
- Comprehensive statutory and regulatory knowledge and understanding in FM, H&S and Environmental, benchmarking and best practice.
- Excellent administration skills with strong skills in Excel.
- Excellent communication skills.
- Willingness to travel between all UK offices to ensure the single team ethos is maintained across the team as and when needed.
- Team player.
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