Facilities Operations Manager

6 days ago


Cambridge, Cambridgeshire, United Kingdom Kennedys Full time

About the Role

The Facilities Operational Manager will report to the Head of FM UK & EMEA and will support the FM Leadership team and Senior Facilities Managers to have a united and aligned approach to the delivery of FM services.

Key Responsibilities

  • Develop and implement strategies to align day-to-day operational facilities management across a multi-site estate.
  • Collaborate with the FM Leadership team to drive operational efficiencies and improve service delivery.
  • Champion solutions to support the team in the delivery of efficient and effective contract management, Health and Safety (H&S) and Environmental compliance of our buildings.
  • Work closely with internal stakeholders to ensure a customer-focused culture across the FM team.
  • Support the Head of FM in standardising processes and procedures, identifying opportunities for improvement and driving operational efficiencies across the portfolio.

Requirements

  • BIFM 4 or above or equivalent – substantial FM Operational experience may be considered without the qualification.
  • NEBOSH General Certificate desirable.
  • Extensive facilities management experience.
  • Previous process and policy management.
  • Efficient and diligent document management.
  • Demonstrable experience in managing contractors in an operational capacity.
  • Comprehensive statutory and regulatory knowledge and understanding in FM, H&S and Environmental, benchmarking and best practice.
  • Excellent administration skills with strong skills in Excel.
  • Excellent communication skills.
  • Willingness to travel between all UK offices to ensure the single team ethos is maintained across the team as and when needed.
  • Team player.


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