Legal Officer

11 hours ago

WaltononThames, Surrey, United Kingdom PA Housing Full time
Job Title: Advertising Officer

As the ASB Legal Officer at PA Housing, you will play a critical role in protecting the well-being and rights of vulnerable individuals. The role of the ASB Legal Officer is to ensure the legal integrity of tenancy agreements and related matters for PA.

Key Responsibilities:
  • Ensure adherence to tenancy laws, regulations, and policies, and provide guidance to ensure legal compliance in all aspects of tenancy management.
  • Mediate tenancy disputes, negotiate settlements, and provide legal advice and representation in dispute resolution processes, including tribunals and courts.
  • Assist in the development and implementation of tenancy-related policies and procedures, ensuring alignment with legal requirements and best practices.
  • Negotiate payment arrangements when required and help prevent evictions, support residents through the legal process, and offer general tenancy sustainment support, referring to relevant in-house teams and signposting to external support providers where required.
  • Be the first point-of-contact liaison with external contractors employed to represent PA Housing in Court; including building networking and stakeholder relationships to maximize the effectiveness of the legal process and monitoring the performance of these contractors.
Requirements:
  • Experience of professional development and evaluation of personal performance.
  • Minimum of 2-3 years' experience within a customer service environment working for a Housing Association or other public service organization, in a capacity which involved face-to-face interaction with customers, resolving difficult issues.
  • Experience in legal practice.
Work Environment:

We embrace the future of work with our hybrid working model, offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately 2-3 days per week in the office with the remainder being from the comfort of your own home.

As part of our commitment to promoting work-life balance, we offer an optional 9-day fortnight scheme. With this arrangement, you have the opportunity to compress your hours into nine days, allowing you to enjoy a bonus day off every fortnight. It's our way of empowering you to achieve greater flexibility and recharge, helping you be your best self.

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