Contact Centre Team Leader Position
2 weeks ago
Hamilton Woods Associates is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.
Key Responsibilities:- Lead a team of staff in delivering a high-quality service, ensuring effective communication and collaboration with the Police and Council to reduce and prevent incidents of crime and anti-social behaviour.
- Conduct inductions and training for new team members, focusing on health and safety, welfare, and job-specific requirements.
- Assist the Night Manager in managing the team shift rota, ensuring adequate staffing levels across 24 hours a day, 365 days a year.
- Monitor and manage sickness absence, identify training needs, and record complaints received.
- Attend management meetings and training sessions as required, conducting regular safety inspections and risk assessments.
- Full UK Driving Licence
For this exciting role, please contact Lucie Houston, Senior Recruitment Consultant at Hamilton Woods, or apply online with a covering note highlighting your experience and suitability for the position.
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Contact Centre Team Leader Position
7 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full timeContact Centre Team Leader OpportunityHamilton Woods Associates is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Lead a team of staff in delivering a high-quality...
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Contact Centre Team Leader Position
7 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full timeContact Centre Team Leader OpportunityHamilton Woods Associates is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Lead a team of staff in delivering a high-quality...
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Contact Centre Team Leader Position
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Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full timeContact Centre Team Leader OpportunityHamilton Woods Associates are seeking a skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing 24-hour emergency response services. The successful candidate will be responsible for supervising a team that delivers security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire...
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Contact Centre Team Leader Position
2 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full timeContact Centre Team Leader OpportunityHamilton Woods Associates are seeking a skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing 24-hour emergency response services. The successful candidate will be responsible for supervising a team that delivers security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire...
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Contact Centre Team Leader
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full timeJob Title: Contact Centre Team LeaderJob Summary: Hamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Lead a team of staff in delivering a...
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Contact Centre Team Leader
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full timeJob Title: Contact Centre Team LeaderJob Summary: Hamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Lead a team of staff in delivering a...
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Contact Centre Team Leader
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full timeJob Summary: Hamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee the out-of-hours call team, providing supervision and guidance to ensure a high-quality 24-hour service.Key Responsibilities:Lead a team of multi-skilled staff, delivering a comprehensive service including security, CCTV, concierge, mobile patrols, anti-social...
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Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time{"h1": "Contact Centre Team Leader", "p": "Hamilton Woods Associates are seeking a highly skilled Contact Centre Team Leader to join our client\u2019s team. As a Contact Centre Team Leader, you will be responsible for overseeing a team of multi-skilled staff who deliver a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols,...