Contact Centre Team Leader Position

2 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Hamilton Woods Full time
Contact Centre Team Leader Opportunity

Hamilton Woods Associates is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.

Key Responsibilities:
  • Lead a team of staff in delivering a high-quality service, ensuring effective communication and collaboration with the Police and Council to reduce and prevent incidents of crime and anti-social behaviour.
  • Conduct inductions and training for new team members, focusing on health and safety, welfare, and job-specific requirements.
  • Assist the Night Manager in managing the team shift rota, ensuring adequate staffing levels across 24 hours a day, 365 days a year.
  • Monitor and manage sickness absence, identify training needs, and record complaints received.
  • Attend management meetings and training sessions as required, conducting regular safety inspections and risk assessments.
Essential Requirements:
  • Full UK Driving Licence

For this exciting role, please contact Lucie Houston, Senior Recruitment Consultant at Hamilton Woods, or apply online with a covering note highlighting your experience and suitability for the position.



  • Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Contact Centre Team Leader OpportunityHamilton Woods Associates is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Lead a team of staff in delivering a high-quality...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Contact Centre Team Leader OpportunityHamilton Woods Associates is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Lead a team of staff in delivering a high-quality...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Contact Centre Team Leader OpportunityHamilton Woods Associates are seeking a skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing 24-hour emergency response services. The successful candidate will be responsible for supervising a team that delivers security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Contact Centre Team Leader OpportunityHamilton Woods Associates are seeking a skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing 24-hour emergency response services. The successful candidate will be responsible for supervising a team that delivers security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Job Title: Contact Centre Team LeaderJob Summary: Hamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Lead a team of staff in delivering a...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Job Title: Contact Centre Team LeaderJob Summary: Hamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee a team of multi-skilled staff providing a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour, and fire alarm response.Key Responsibilities:Lead a team of staff in delivering a...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Job Summary: Hamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee the out-of-hours call team, providing supervision and guidance to ensure a high-quality 24-hour service.Key Responsibilities:Lead a team of multi-skilled staff, delivering a comprehensive service including security, CCTV, concierge, mobile patrols, anti-social...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Job Summary: Hamilton Woods is seeking a highly skilled Contact Centre Team Leader to oversee the out-of-hours call team, providing supervision and guidance to ensure a high-quality 24-hour service.Key Responsibilities:Lead a team of multi-skilled staff, delivering a comprehensive service including security, CCTV, concierge, mobile patrols, anti-social...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Horizon Teachers Full time

    Year Leader OpportunityWe are seeking a dedicated and passionate individual to join our team as a Year Leader at a secondary school in Stratford, Newham. As a key member of our pastoral team, you will provide high-quality support and guidance to a cohort of 270 students, ensuring their well-being and academic success.Key Responsibilities:Provide pastoral...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Horizon Teachers Full time

    Year Leader OpportunityWe are seeking a dedicated and passionate individual to join our team as a Year Leader at a secondary school in Stratford, Newham. As a key member of our pastoral team, you will provide high-quality support and guidance to a cohort of 270 students, ensuring their well-being and academic success.Key Responsibilities:Provide pastoral...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Horizon Teachers Full time

    Year Leader OpportunityWe are seeking a dedicated and passionate individual to join our team as a Year Leader in a secondary school in Stratford, Newham.About the RoleThis is an exciting opportunity to provide high-quality pastoral support and guidance to a cohort of 270 students, ensuring their well-being and academic success.Key ResponsibilitiesProvide...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Horizon Teachers Full time

    Year Leader OpportunityWe are seeking a dedicated and passionate individual to join our team as a Year Leader in a secondary school in Stratford, Newham.About the RoleThis is an exciting opportunity to provide high-quality pastoral support and guidance to a cohort of 270 students, ensuring their well-being and academic success.Key ResponsibilitiesProvide...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Touchscreen Talent Limited Full time

    Position: IT Support Team LeaderCompensation: Competitive Salary + BenefitsLocation: WarwickshireJoin a thriving and expanding organization as an IT Support Team Leader. In this pivotal role, you will oversee site personnel, manage IT operations, and lead various projects, significantly impacting the company and its broader network.Your responsibilities will...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Contact Centre Team LeaderJob Summary:HAMILTON WOODS ASSOCIATES is seeking a highly skilled Contact Centre Team Leader to join our team. As a Contact Centre Team Leader, you will be responsible for overseeing a team of multi-skilled staff who deliver a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour,...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    Contact Centre Team LeaderJob Summary:HAMILTON WOODS ASSOCIATES is seeking a highly skilled Contact Centre Team Leader to join our team. As a Contact Centre Team Leader, you will be responsible for overseeing a team of multi-skilled staff who deliver a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols, anti-social behaviour,...

  • Team Leader

    7 days ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Carluccio's Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our management team at Carluccio's. As a Team Leader, you will be responsible for leading your team to achieve the highest standards of service and quality, while ensuring that our guests have a memorable experience.Key ResponsibilitiesLead and motivate your team to deliver...

  • Team Leader

    7 days ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Carluccio's Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our management team at Carluccio's. As a Team Leader, you will be responsible for leading your team to achieve the highest standards of service and quality, while ensuring that our guests have a memorable experience.Key ResponsibilitiesLead and motivate your team to deliver...

  • Team Leader

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Gourmet Burger Kitchen Full time

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our team at Gourmet Burger Kitchen. As a Team Leader, you will be responsible for overseeing the running of the restaurant, working closely with the front-of-house team, and learning the ins and outs of our operations.Key ResponsibilitiesLead by example, demonstrating...

  • Team Leader

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Gourmet Burger Kitchen Full time

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our team at Gourmet Burger Kitchen. As a Team Leader, you will be responsible for overseeing the running of the restaurant, working closely with the front-of-house team, and learning the ins and outs of our operations.Key ResponsibilitiesLead by example, demonstrating...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Hamilton Woods Full time

    {"h1": "Contact Centre Team Leader", "p": "Hamilton Woods Associates are seeking a highly skilled Contact Centre Team Leader to join our client\u2019s team. As a Contact Centre Team Leader, you will be responsible for overseeing a team of multi-skilled staff who deliver a high-quality 24-hour service, including security, CCTV, concierge, mobile patrols,...