Team Leader

3 days ago


StratforduponAvon, Warwickshire, United Kingdom Gourmet Burger Kitchen Full time

About the Role

We are seeking a highly skilled and experienced Team Leader to join our team at Gourmet Burger Kitchen. As a Team Leader, you will be responsible for overseeing the running of the restaurant, working closely with the front-of-house team, and learning the ins and outs of our operations.

Key Responsibilities

  • Lead by example, demonstrating exceptional hospitality skills and a passion for delivering outstanding customer experiences.
  • Ensure that all customers receive exceptional service, with a focus on providing a warm and welcoming atmosphere.
  • Manage and motivate the front-of-house team, providing guidance and support to ensure that they are equipped to deliver exceptional service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the management team to achieve business objectives and drive sales growth.
  • Monitor and control costs, ensuring that the restaurant operates within budget.
  • Identify and implement opportunities for improvement, ensuring that the restaurant remains competitive and innovative.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and dynamic work environment.
  • Access to exclusive discounts and perks.
  • A chance to work with a leading brand in the hospitality industry.

Requirements

  • Proven experience in a similar role, with a strong track record of delivering exceptional customer service.
  • Excellent leadership and communication skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Ability to work flexible hours, including evenings and weekends.

What's Next

If you are a motivated and experienced Team Leader looking for a new challenge, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].


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