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Team Leader

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Carluccio's Full time
About the Role

As a Team Leader at Carluccio's, you will be part of the management team responsible for delivering exceptional customer experiences. Your primary focus will be on leading your team to achieve the highest standards of service, quality, and efficiency.

Key Responsibilities
  • Lead and motivate your team to provide outstanding customer service and achieve sales targets.
  • Develop and implement effective strategies to improve team performance, productivity, and morale.
  • Collaborate with other departments to ensure seamless operations and achieve business objectives.
  • Monitor and control costs, inventory, and labor to optimize profitability.
  • Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge.
  • Conduct regular performance reviews and provide constructive feedback to team members.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Excellent communication and interpersonal skills.
  • Proven leadership and management experience in a fast-paced environment.
  • Ability to work effectively in a team and build strong relationships with colleagues and customers.
  • Strong problem-solving and analytical skills.
  • Ability to adapt to changing circumstances and priorities.
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Flexible working hours and a dynamic work environment.
  • Discounts on food and beverages at Carluccio's restaurants.
  • Access to employee assistance programs and wellness initiatives.