Team Leader
3 weeks ago
About the Role
We're looking for a talented and ambitious individual to join our team as a Team Leader at Costa Coffee. As a Team Leader, you'll be responsible for leading a team of Baristas and ensuring that our customers receive an exceptional experience every time they visit our store.
Key Responsibilities
- Lead a team of Baristas to deliver high-quality customer service and achieve sales targets
- Manage store operations, including inventory, stock control, and health and safety
- Develop and implement strategies to improve customer satisfaction and loyalty
- Train and develop team members to achieve their full potential
- Monitor and report on store performance, identifying areas for improvement and implementing changes as needed
About You
We're looking for someone who is passionate about delivering exceptional customer service and has a strong track record of leadership and team management. You'll need to be able to work effectively in a fast-paced environment, be highly organized, and have excellent communication and interpersonal skills.
What We Offer
We offer a competitive salary and benefits package, including a pension scheme, life insurance, and income protection cover. You'll also receive comprehensive training and development opportunities to help you achieve your career goals.
Join Our Team
At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a positive and inclusive work environment. If you're a motivated and ambitious individual who is passionate about delivering exceptional customer service, we'd love to hear from you.
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