Billing Administrator
1 month ago
Marlowe Fire & Security is seeking a highly organized and detail-oriented Billing Administrator to join our team at our Head Office in Salford Quays. As a key member of our invoicing team, you will be responsible for ensuring accurate and timely invoicing, as well as providing exceptional customer service.
Key Responsibilities:- Manage daily database of open Engineering jobs
- Generate and process invoices daily
- Chase internal departments for required information to enable invoicing
- Submit customer reports
- Upload invoices to customer portals
- Investigate and resolve invoice queries and raise credit notes
- Maintain accurate invoicing database
- Perform ad hoc duties as required to support the business
- Retrieve and process phone and email messages within SLA
- Manage customer queries and complaints to resolution
- Process orders to ensure work is completed and invoices are created
- Proactively manage customer workload
- Close jobs for invoicing in accordance with customer requirements
- Liaise with internal teams to ensure effective customer response and work completion within SLA
- Self-motivated with a proactive approach to workload
- Ability to work independently with a passion to learn
- Excellent administration skills
- Customer-focused with ability to resolve queries efficiently
- Analytical approach
- High degree of professionalism and resilience
- Experience with Microsoft Excel and other relevant packages
- Strong organizational skills
- High attention to detail
- Ability to handle multiple priorities with a structured approach
- Experience working on customer portals
- Basic Salary up to £23,500 per annum depending on experience
- Royal London Pension
- Life Assurance 4x Salary
- Paid Holidays plus Bank Holidays
- Additional Day holiday for each full year of completed service (up to 25 days)
- Additional Birthday Holiday
- Paid Candidate Referral Scheme up to £1,000 per referral, unlimited referrals
- Mental Health & Well-being Scheme
- Employee Recognition Scheme
- Development and progression opportunities
- Free, secure on-site parking
- Free, on-site gym
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Billing Administrator
2 months ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeBilling Administrator Job DescriptionMarlowe Fire & Security is seeking a highly organized and detail-oriented Billing Administrator to join our team at our Head Office in Salford Quays. As a key member of our invoicing team, you will be responsible for ensuring accurate and timely invoicing, effective customer service, and maintaining a professional...
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Billing Administrator
2 months ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeBilling Administrator Job DescriptionMarlowe Fire & Security is seeking a highly organized and detail-oriented Billing Administrator to join our team at our Head Office in Salford Quays. As a key member of our invoicing team, you will be responsible for ensuring accurate and timely invoicing, effective customer service, and maintaining a professional...
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