Hotel Operations Manager

6 days ago


East Sheen, Greater London, United Kingdom Novotel London Waterloo Full time
Job Description

Hotel Operations Manager

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Novotel London Waterloo. As a key member of our management team, you will be responsible for the day-to-day management of the Front Office, Reservations, Accounts, Housekeeping, and Maintenance departments.

Key Responsibilities:

  • Manage the Front Office, Reservations, Accounts, Housekeeping, and Maintenance departments
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Manage departmental budgets and forecasts
  • Lead and motivate a team of staff to achieve high levels of performance
  • Ensure compliance with health and safety regulations and company policies

Requirements:

  • Proven experience in a similar role in a hotel or hospitality environment
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and manage multiple tasks
  • Knowledge of hotel operations and management systems

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Access to training and development programs

How to Apply:

If you are a motivated and experienced Hotel Operations Manager looking for a new challenge, please submit your application, including your CV and a cover letter, to us.



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