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Night Manager
2 months ago
The Hoxton Shoreditch, a boutique hotel, is a vibrant and eclectic destination in the heart of East London. Our hotel, located in a former car park, has evolved over the years into a beloved fixture of the neighborhood.
We are seeking a skilled Night Manager to join our team, responsible for ensuring the smooth operation of our hotel during evening hours.
Key Responsibilities:
- Hotel Operations: Oversee the daily activities of the hotel, ensuring that all departments are functioning efficiently and effectively.
- Team Management: Lead and motivate a team of staff members, providing guidance and support to ensure excellent customer service.
- Customer Service: Provide exceptional service to guests, responding to their needs and resolving any issues that may arise.
- Inventory Management: Manage the hotel's inventory, ensuring that all supplies are adequate and that waste is minimized.
- Security: Ensure the security of the hotel and its guests, responding to any incidents or emergencies that may occur.
Requirements:
- Experience: A minimum of 2 years of experience in a similar role, preferably in the hospitality industry.
- Skills: Excellent communication and leadership skills, with the ability to work well under pressure.
- Education: A degree in Hospitality Management or a related field is preferred.
