Food and Beverage Team Member

1 month ago

Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full time
About the Role

This is an exciting opportunity to join our team as a Food and Beverage Assistant at The Belfry Hotel and Resorts. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.

Key Responsibilities
  • Welcome and serve guests in a polite and friendly manner
  • Deliver a great experience from beginning to end
  • Confidently talk about our menus, offer upsells, and enthusiastically promote our products
  • Take orders from guests and proactively ensure that all of their needs are met
  • Clean and maintain a high level of hygiene and cleanliness in all areas
  • Work across all areas within Sam's and the Driving range, as well as other outlets as needed
About You

We are looking for a passionate and enthusiastic individual who is passionate about delivering exceptional customer service. If you have experience working in a busy restaurant or hospitality environment, that's great, but we also welcome applications from those who are eager to learn and develop their skills.

What We Offer
  • Discounted gym membership and access to team-led fitness sessions
  • Team social events throughout the year
  • Belfry-wide wellness programme with external speakers
  • Unlimited, fully-funded counselling and mental health support
  • Wagestream access to all employees
  • Healthcare schemes, including life assurance and 24-hour GP
  • Employee Assistance Programme
  • Long service awards and additional paid holiday for long service
  • Free meals on shift in our canteen
  • Annual Belfry awards and team appreciation events
  • Fantastic resort discounts across restaurants, bars, retail, and golf
Learning and Development

We are committed to developing our team through excellent training and career opportunities. If you are eager to learn and develop your skills, we would love to hear from you.

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