Beauty Retail Manager

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Aveda Full time
About the Role

We are seeking a highly skilled and motivated Counter Manager to join our team at Aveda. As a Counter Manager, you will be responsible for providing exceptional customer service and sales experience to our clients.

Key Responsibilities
  • Deliver services and product demos to clients using state-of-the-art technology
  • Set and achieve sales and customer service targets
  • Lead, coach, and develop a high-performing team
  • Create and execute in-store events to drive sales and customer engagement
  • Manage inventory, facilities, and cash reconciliation
What We Offer
  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance on many ELC brands
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering
Requirements
  • Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
  • Ability to deliver services and product demos to clients using state-of-the-art technology
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft office
  • Proof of right to live and work in the country
About Aveda

Aveda is a leader in prestige beauty, and we are committed to providing our employees with excellent training and development opportunities. We offer a dynamic and inclusive work environment that values diversity and inclusivity.



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