Beauty Retail Consultant
3 weeks ago
About the Role
We are seeking an ambitious and creative individual to join our team as a Beauty Retail Consultant, focused on delivering exceptional customer experiences and driving sales of our premium skincare products. As a key representative of Estée Lauder, you will be part of a dynamic and supportive team that shares a passion for beauty and customer satisfaction.
What You'll Do
As a Beauty Retail Consultant, you will be responsible for:
- Providing personalized skincare consultations to customers, offering expert advice on our premium products and helping them find the perfect solutions for their skin concerns.
- Building strong relationships with customers, understanding their needs, and delivering tailored solutions to drive loyalty and repeat business.
- Working collaboratively with colleagues to achieve sales targets, maintain high standards of visual merchandising, and contribute to in-store events and promotions.
- Staying up-to-date with the latest skincare trends, products, and technologies, and sharing this knowledge with customers and colleagues.
What We Offer
In return for your hard work and dedication, we offer a competitive salary, commission scheme eligibility, and a comprehensive benefits package, including:
- Annual leave and family leave
- Product discount/staff product concession monthly credit spend allowance
- Mental health wellbeing initiatives (Umind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work-life connections – Employee Assistance Programme
- Extensive training and development opportunities
Requirements
To succeed in this role, you will need:
- Able to demonstrate a high level of creative and technical expertise in skincare and customer service
- A passion for delivering exceptional customer experiences and building strong relationships
- An approachable and friendly personality, with excellent communication and interpersonal skills
- Confidence in speaking to customers, understanding their needs, and providing personalized solutions
- Flexible availability across days/hours, with a willingness to work variable shifts
Join Our Team
As an equal opportunities employer, we welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to creating an inclusive and diverse workplace that reflects the beauty of our customers and the communities we serve.
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