Beauty Counter Manager
2 months ago
About the Role:
We are seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
Key Responsibilities:
- Lead, coach, and develop a high-performing team of Sales Advisors
- Create and execute a business plan to drive sales, customer service, and operational targets
- Develop and implement strategic targeting and in-store event plans to engage customers
- Provide exceptional customer relationship management and coaching to Sales Advisors
- Collaborate with cross-functional teams to drive business results
Requirements:
- Proven retail management experience, preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
About Us:
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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