Service Operations Manager

2 weeks ago


Glasgow, Glasgow City, United Kingdom Prime Trading Group Full time

Job Summary:

The Service Manager plays a crucial role in ensuring the seamless operation of our business. Reporting to the General Manager, this role requires exceptional organizational skills, multitasking capabilities, and a strong understanding of health and safety regulations.

Key Responsibilities:

  • Service Delivery: Oversee the deployment, setup, and delivery of services to clients.
  • Service Visits: Conduct regular site visits to ensure quality and compliance with client requirements.
  • Invoice Management: Manage the payment of suppliers and ensure timely invoicing.
  • Supplier Management: Develop and maintain relationships with suppliers to ensure high-quality service delivery.
  • Site Surveys: Conduct site surveys prior to sale and reconfiguration to ensure accurate planning and execution.
  • Key Performance Indicators (KPIs): Monitor and report on key performance indicators to ensure business objectives are met.

Requirements:

  • Health and Safety: Strong understanding of health and safety regulations and ability to ensure compliance.
  • Driving License: Possession of a full, clean UK driving license.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Communication Skills: Excellent communication and interpersonal skills to build strong relationships with clients and suppliers.

About Us:

Prime Trading Group is a leading provider of business solutions, committed to delivering exceptional service and value to our clients. We are a dynamic and growing organization, and we are seeking a highly motivated and experienced Service Manager to join our team.



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