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Service Operations Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Finning Full time

Company: Finning (UK)

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
As a Workshop Controller, you will be responsible for managing a team of skilled engineers, ensuring that the customer experience is prioritized. Your role will involve optimizing resources to effectively meet customer demands while upholding the high standards of service delivery that Finning is known for.


Key Responsibilities:

  1. Oversee daily operations of the engineering team.
  2. Ensure efficient resource allocation to meet service demands.
  3. Maintain high levels of customer satisfaction through effective service management.
  4. Implement best practices for service delivery and team performance.

Finning is recognized as the largest Caterpillar dealership globally, providing exceptional service and support in the industry. This position offers an opportunity to contribute to a leading organization committed to excellence in service.