Operations Scheduler
3 weeks ago
Operations Planner / Scheduler - Join Our Team
Location: South Yorkshire
Salary: £21,500 - £24,300
Working Hours: Monday - Friday, 08:45 - 17:00
Employment Type: Full Time, Permanent + Excellent Benefits
We are seeking a dedicated Operations Planner / Scheduler with a minimum of one year of experience in customer service to become a part of our reputable organization specializing in crane services and repairs.
In this role, you will be expected to provide exceptional customer service while adhering to departmental protocols and standards.
Your responsibilities will include:
- Coordinating preventative maintenance and emergency service visits utilizing planning software.
- Identifying and assigning suitable resources, including engineers and equipment.
- Managing orders with suppliers and organizing the dispatch of parts for delivery or collection.
- Maintaining and updating customer databases.
- Assisting with the contract renewal process.
- Addressing customer inquiries with professionalism and efficiency.
- Updating software systems and overseeing job costs.
We are looking for candidates who possess:
- Outstanding communication skills for various interactions.
- The ability to resolve customer inquiries effectively.
- Initiative and strong commercial decision-making capabilities.
- Proficiency in Microsoft Word, Outlook, and Excel.
What we offer:
- A competitive commission scheme.
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