Team Leader
21 hours ago
As a Team Leader at Hungry Horse, you will be responsible for providing exceptional customer experiences and leading a high-performing team to deliver outstanding results.
Key Responsibilities:- Provide customers with a memorable experience by ensuring prompt and attentive service.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during busy shifts to ensure seamless service delivery.
- Maintain a safe, legal, and clean bar environment, addressing any issues promptly and safely.
- A keen eye for detail to ensure every customer receives a perfect experience.
- A role model for the team, demonstrating excellent service standards and a warm welcome for every customer.
- The ability to think on your feet and adapt to challenges during busy shifts.
- A positive attitude and a genuine team player.
At least 1 year's experience in a similar role, with a proven track record of delivering exceptional customer experiences and leading high-performing teams.
What We Offer:- A competitive salary and pension contribution.
- The opportunity to further your career across our well-known brands, with training and development at every level.
- Discounts on our brands, including 33% off for you and 15% for your loved ones.
- A free employee assistance program, providing mental health, well-being, financial, and legal support.
- Discounts at our Greene King Inns and hotels, including 50% off for you and 25% for your loved ones.
- Wage Stream, allowing you to access your wage before payday.
- Retail discounts, including up to 30% off at Superdrug and exclusive discounts with three mobile.
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