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Luxury Sales Supervisor

2 months ago

Gateshead, Gateshead, United Kingdom Flannels Full time

About the Opportunity

We are seeking a highly motivated and experienced Luxury Sales Supervisor to join our team at Flannels. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Customer Service
    • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
    • Confidently make recommendations to achieve sales and targets
  • Sales Performance
    • Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
  • Product Knowledge
    • Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required
  • Team Leadership
    • Lead by example to support and coach the sales team
    • Support the store management team
  • Brand Representation
    • Be a Brand Expert through positive promotion of product and company image at all times

Requirements

  • Demonstrates a high level of personal energy
  • Confident, assertive and personable
  • Positive and enthusiastic with a can-do attitude
  • Great communication skills
  • Self-driven to upskill and learn
  • Resilient and resourceful
  • A natural coach and leader

Benefits

  • Basic Salary £28,256 per annum
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless1000 Incentive Scheme
  • We offer a wide range of Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% In-store Uniform Discount
  • Discounted Gym membership
  • Cycle to work scheme
  • Group Wide 20% Discount across all Frasers Group brands