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Team Leader in Retail Management

3 months ago


Wembley, United Kingdom McCarthy Recruitment Full time
Position: Assistant Store Manager
Location: Alperton
Compensation: Up to £34,000 annually
Employment Type: Permanent - Full-Time

Are you an enthusiastic and proactive Assistant Store Manager or a Team Leader seeking to elevate your career? We are in search of a hands-on, energetic individual who embodies a lead-by-example philosophy for this leading retail establishment. Our client has been a cornerstone of London's vibrant retail scene since the 1960s, expanding across the UK to become one of the nation's most diverse food retailers.

As an Assistant Store Manager in this people-centric organization, you will inspire and motivate your team to deliver exceptional service to every customer. Representing this growing brand, you will be friendly, positive, and approachable, confidently leading your team to meet store performance indicators.

With a background in food retail or a similarly fast-paced retail environment, you will be career-oriented and ready to immerse yourself in the company culture and values.

IDEAL CANDIDATE
  • Fluency in Mandarin or Cantonese (essential)
  • A natural leader capable of coaching, developing, and motivating a high-performing team
  • A strong work ethic, able to thrive in a fast-paced environment while maintaining high service standards
  • Experience in a high-speed environment focused on service excellence is essential
  • Current experience in supervisory or management roles, seeking career advancement
  • A positive attitude, passionate about people and achieving success both individually and as a team
  • Punctual, reliable, and willing to go the extra mile, you will enjoy meeting targets and the dynamic atmosphere of a large retail store
  • Excellent communication skills with a proven track record of achieving objectives
  • A commitment to customer experience and delivering retail excellence
KEY RESPONSIBILITIES:
  • Overseeing, coaching, and developing a diverse team, from recruitment through to onboarding and beyond
  • Implementing staff disciplinary procedures when necessary
  • Ensuring all team members are multi-skilled and capable of performing various duties across the store
  • Guaranteeing that all staff possess comprehensive knowledge of products and services
  • Assisting the management team in monitoring performance and maximizing resources
  • Conducting team appraisals within designated timeframes
  • Managing a store recognized as 'best in class', maximizing sales opportunities while maintaining high standards
  • Understanding customer needs and setting exceptional service standards
  • Ensuring adequate staffing levels to meet customer expectations
  • Identifying business opportunities and assisting the Area Manager in competitive analysis
  • Managing stock levels and minimizing waste
  • Driving customer service standards to achieve sales and exceed satisfaction targets
  • Identifying potential in staff, supporting their development to reach their goals
Please note: this role requires an initial training period at a different location, with travel costs covered.

About Us:
This Assistant Store Manager position is managed by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy dedicated to unlocking your full potential and finding the right role for you. Start your journey today.