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Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Customer Service Advisor / Administrator to join our team at Technical Placements Careers. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide technical advice on product selection
- Process orders and liaise with customers and carriers on deliveries
- Deal with customer complaints and express dissatisfaction
- Work effectively as part of a small team to achieve business objectives
Requirements:
- Basic PC skills, including Microsoft Office
- Attention to detail and accuracy
- Ability to work under pressure and to strict deadlines
- Proactive approach and excellent telephone manner
- Use of carrier tracking systems via internet
- Able to use own initiative and work effectively as part of a team
What We Offer:
- Competitive salary of £23K - £25K
- 25 days holiday (+bank hols), Pension, Free parking, drinks etc.
- Opportunity to work for an international company supplying environment improvement products to the facilities management industry
About Us:
Technical Placements Careers is an international company dedicated to supplying environment improvement products to the facilities management industry. We are committed to delivering exceptional customer service and support to our clients.
