Operational Resilience Manager

2 weeks ago


London, Greater London, United Kingdom MUFG - United Kingdom (BTMU) Full time
About the Role

We are seeking an experienced Operational Resilience Manager to join our team at MUFG - United Kingdom (BTMU). As a key member of our Operations division, you will play a critical role in developing, embedding, and managing our Operational Resilience framework, tools, and methodologies in line with regulatory requirements.

Key Responsibilities
  • Develop and Embed Operational Resilience Framework
    • Responsible for building awareness and understanding of Operational Resilience across the firm, leading communications and training campaigns at all levels.
    • Responsible for maintaining strong collaborative relationships with key stakeholders, helping Service Owners, Resource Owners, and Operational Resilience Coordinators perform their duties in line with regulatory expectations.
  • Manage Important Business Services and Critical/Important Functions
    • Maintain data related to IBS and CIFs.
    • Support the business in the process of identifying IBS & CIFs.
    • Engage and liaise across each Corporate Functions and HR to ensure a joined-up approach to the management of operational resilience requirements.
  • Establish and Manage Testing Activities
    • Engage and support testing activity across Corporate Functions & HR.
    • Coordinate and facilitate scenario testing workshops with relevant Service and Resource owners.
    • Assure testing methods and outcomes of related functions testing.
  • Assess Vulnerabilities and Define Remedial Actions
    • Support the business areas with assessing and prioritizing weaknesses and vulnerabilities in resilience.
    • Help the business to define appropriate remedial actions.
    • Track delivery of actions and review evidence of gap closure.
  • Support Regulatory Self-Assessment
    • Provide relevant input into annual regulatory self-assessment.
    • Coordinate internal governance and approval.
Requirements
  • Technical Knowledge
    • Detailed knowledge of the Operational Resilience Policy Statements (March 2021).
    • Knowledge of EU Digital Operational Resilience Act requirements.
    • Demonstrable knowledge of Operational Risk, Operational Resilience, and Business Continuity tools, methodologies, and best practice.
    • Experience delivering regulatory change and transformation.
    • Business Continuity Management knowledge desirable.
  • Leadership Skills
    • Ability to identify and resolve risks and issues, or prompt escalation to management if they are not able to be resolved.
    • Use project management experience and knowledge to drive focus on effective and timely delivery of activities, managing the critical path, and reporting regularly on status of deliverables.
    • Ability to develop solutions to complex problems and make recommendations to management.
  • Communication & Influencing Skills
    • Advocate for operational resilience and build strong relationships with senior stakeholders across all business areas to ensure delivery and embedder of operational resilience throughout the organization.
    • Ability to build collaborative relationships across the business, working closely with internal customers.
    • Strong interpersonal and leadership skills, persuade and include others using a range of approaches to achieve deliverables.
What We Offer

MUFG - United Kingdom (BTMU) is committed to embracing diversity and building an inclusive culture where all employees are valued, respected, and their opinions count. We support the principles of equality, diversity, and inclusion in recruitment and employment and oppose all forms of discrimination.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



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