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Duty Manager
2 months ago
**About Us**
We're Flight Club Darts, the award-winning pioneers of Social Darts. Our mission is to revolutionize the traditional game, creating fast-paced, exciting social experiences that eliminate the need for counting. With a focus on multiplayer games and action replays, we're bringing the joy of Social Darts to Oxford with a spectacular venue in Westgate.
We're seeking a passionate Duty Manager to join our team in Oxford. As a key member of our team, you'll be responsible for leading the venue's operations and people management.
**Key Responsibilities:**
- People Management: Identify recruitment needs, advertise, interview, recruit, and induct new team members. Assist the General Manager in ensuring business and personal objectives are implemented and reviewed regularly within the team. Evaluate employee performance and report to the General Manager.
- Maximizing Trading: Improve the administration and efficiency of the venue, ensuring consistently high standards of communication within the company and externally. Contribute to the profitability of the venue by supporting the General Manager.
- Delivering a Spectacular Customer Experience: Ensure the highest possible levels of customer service are delivered by the team at all times. Handle complaints in a prompt and professional manner. Ensure the team serves all products to company and brand specification.
**What We Offer:**
- A competitive salary plus tronc.
- A Management Bonus scheme.
- Free lunches when working.
- Great staff discount.
- Excellent career development opportunities.
- Great social events.
