People Relations Specialist
6 days ago
Job Summary:
We are seeking a highly skilled People Relations Specialist to join our team at JD Sports. As a key member of our HR function, you will provide expert advice and guidance on employee relations matters, ensuring a positive and productive work environment.
Key Responsibilities:
- Provide timely and accurate advice on disciplinary, grievance, absence management, and family-friendly policies to employees and managers.
- Manage employee queries empathetically and communicate outcomes clearly and articulately, minimizing appeals.
- Act as a team player with the wider People team, sharing knowledge and best practices to drive business results.
- Support and coach Line Managers to effectively manage and resolve employee relations matters.
- Provide support to the People management team during critical periods, ensuring employee relations policies and procedures are fairly and proportionately applied.
- Have an excellent working knowledge of up-to-date employment legislation, best practices, and case law.
- Work autonomously, prioritizing tasks and seeking guidance and support from the People Relations management team as needed.
- Use Occupational Health appropriately within people relations casework and write referrals to OH Advisors.
- Maintain clear audit trails for all People records in accordance with GDPR.
- Support the execution of critical weekly, lunar, monthly, and annual cycle People processes.
Requirements:
- CIPD qualified to a minimum of Level 5, or Level 3 with substantial relevant HR generalist-based work experience.
- Previous HR/People Advisor experience is essential, with a background in managing high-volume complex employee relations cases.
- Excellent knowledge of employment legislation and People Relations policies and procedures.
- Comfortable offering advice and minute-taking in formal meetings, ensuring accurate documentation and conduct.
- Good communication skills, with the ability to guide and influence, and the confidence to challenge current practices where necessary.
- Able to communicate clearly and articulately with all stakeholders throughout the employee relations process.
- Proficient knowledge of Office365 and HR Systems, with previous experience of CoreHR/PeopleXD being advantageous.
- Accurate typing skills, recognizing the need for attention to detail.
- Proven experience of working within a constantly changing business environment.
- Flexible to work outside of standard office hours if required to support a 24/7 business.
About JD Sports:
JD Sports is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors, and Gyms, with over 60,000 colleagues across 3,400 stores in over 30 markets worldwide.
We are an equal opportunities employer who values diversity and inclusion. We recognize the importance of an inclusive workplace culture, where everyone can thrive, regardless of their background or identity.
We offer a range of benefits to our employees, including incremental holiday allowance, staff discount, exclusive colleague bike discount scheme, discounted gym membership, personal development opportunities, and access to apprenticeships and accredited qualifications.
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