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Community Ambassador

2 months ago

Reading, Reading, United Kingdom Stonewater Full time

We are seeking a highly flexible and customer-focused individual to join our team as a Neighbourhood Liaison. As a Neighbourhood Liaison, you will play a vital role in ensuring the quality of our properties and services.

Key responsibilities will include:

  • Visiting properties to check their condition and report any issues
  • Assisting with property inspections and testing
  • Providing support to customers and building relationships with them
  • Working closely with our Customer Partners and other stakeholders in the community

The ideal candidate will have:

  • A high degree of flexibility and adaptability
  • Excellent communication and interpersonal skills
  • Ability to think practically and logically
  • Experience in using technology, including tablets and smartphones
  • Attention to detail and ability to identify potential health and safety risks

Due to the nature of the role, candidates must be able to travel as required and live within a reasonable distance of our operational areas.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check and possession of a valid Right to Work document.

Stonewater is a leading housing provider, managing around 39,000 homes and serving 82,000 customers across our portfolio of affordable properties. Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We are committed to being a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix and are committed to being a Menopause Friendly employer.