Service Advisor
3 days ago
Overview
Glasgow Audi
Work Schedule
Monday to Friday, 8am - 5:30pm, with Saturday rotations from 8am to 1pm.
Compensation
£26,000 - £28,000, with an OTE of £30,800.
About the Role
Lookers Glasgow Audi is seeking a dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and repair work for our customers, advising on warranty cover, and upselling additional parts and accessories.
Key Responsibilities
- Manage customer bookings and appointments
- Provide excellent customer service and communication
- Liaise with the Aftersales department to schedule appointments
- Manage customer records and update systems
- Inform customers of turnaround times and provide updates
Requirements
To be successful in this role, you will need excellent communication skills, a warm personality, and a passion for delivering a first-class customer experience. Previous experience using Kerridge/ADP is an advantage, as well as knowledge of other essential dealer systems.
What We Offer
As a Service Advisor at Lookers Glasgow Audi, you will benefit from continuous training opportunities, a competitive salary, and the chance to work with a talented team. If you have a passion for customer service and the automotive industry, we want to hear from you.
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