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Client Relationship Manager

3 months ago

Edinburgh, Edinburgh, United Kingdom Marsh McLennan Companies Full time

Position Overview:

Are you enthusiastic about cultivating meaningful connections and ensuring outstanding client experiences? Do you excel in a lively, fast-moving setting and have a keen interest in the sports sector?

If this resonates with you, we have a fantastic opportunity available.

Join our dynamic team at Marsh McLennan Companies as a Client Relationship Manager. This role is ideal for individuals eager to embark on a career within a spirited team environment.

We are in search of a skilled Client Relationship Manager to engage with a diverse range of sports clientele, including professional football organizations, associations, golf and cricket clubs, as well as potential media and entertainment partners.

You will collaborate with a team of insurance specialists, managing new business initiatives, renewals, and providing essential support to your colleagues.

What You Can Expect:

  • Collaborate closely with sports clients to address their service needs and insurance requirements, nurturing robust relationships for superior service and effective brokering outcomes.
  • Prioritize client satisfaction by establishing strong connections and leveraging your technical expertise to retain clients.
  • Handle client instructions and requirements with promptness and precision, ensuring clear communication through comprehensive reports and summaries.

What We Provide:

  • Flexible working model with a combination of in-office collaboration and remote work
  • Attractive Benefits Package, including 27 days of annual leave, pension contributions, medical coverage, and more
  • Comprehensive Family Leave policies for maternity, paternity, adoption, and shared parental leave

Your Key Responsibilities:

  • Oversee a portfolio of clients, comprehending their priorities and risk management requirements
  • Implement renewal strategies, manage broking processes, and deliver exceptional client service
  • Assist in creating presentations for prospective clients and develop innovative solutions
  • Work collaboratively with colleagues to provide outstanding client service and stay informed on market developments

Essential Qualifications:

  • Experience within the insurance sector
  • Excellent communication and negotiation abilities
  • Capacity to thrive in a fast-paced environment and manage multiple responsibilities
  • Proficiency in Microsoft Office Suite

Preferred Qualifications:

  • ACII/fully qualified (or equivalent)
  • Passion for sports along with prior experience in insurance sales
  • Quality-focused, resilient, and adept at business development

About Marsh McLennan Companies