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Sales and Customer Service Representative
2 months ago
We are seeking a highly skilled Sales and Customer Service Representative to join our team at Square Peg Associates Ltd. As a Sales and Customer Service Representative, you will be responsible for managing customer sales enquiries and providing excellent customer service to our clients.
Key Responsibilities- Dealing with customer enquiries and general customer liaison
- Preparation of customer quotations and processing of sales orders
- Providing product information to customers and accurate pricing or quotations
- Building knowledge, rapport, and trust with customers
- Liaising with internal departments and team members to assist in resolving queries
- Liaising with external suppliers, 3rd party haulage companies, and customers
- Inputting accurate information into our in-house CRM system
- Utilizing MS Word and Excel
- High level of customer service skills
- Previous experience of producing quotes and sales orders
- Strong attention to detail
- Superb communication skills, with the ability to work under pressure and possess an outstanding telephone manner
- Prior experience demonstrating the ability to build strong internal and external relationships and work in a fast-paced job role
Square Peg Associates Ltd is a reputable company that values its employees and provides a friendly and driven work environment. We offer free car parking and a modern office space. A car owner/driver is preferred due to our location, but we are open to discussing alternative arrangements.
