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Maintenance Operations Coordinator

2 months ago

Egham, United Kingdom Sys-Teams Limited Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Maintenance Operations Coordinator at Sys-Teams Limited. This role will be responsible for providing first-line telephone support to various AV contracts, working closely with the Operations Manager to ensure seamless contract management.

Key Responsibilities
  • Gain a thorough understanding of all contracts and develop strong customer relationships through in-house training and regular communication.
  • Utilize a personal matrix to track progress and achieve each level of training, allowing for flexibility and autonomy in work pace.
  • Develop strong communication skills, including a polite, confident, and professional telephone manner.
  • Work effectively as part of a team or independently, demonstrating ability to manage time and prioritize tasks under pressure.
  • Maintain accurate records and complete paperwork in a timely manner.
  • Coordinate with engineering resources and understand weekly service reports to ensure efficient contract management.
  • Provide training and support to colleagues on player programming and other contract-related tasks.
Benefits
  • In-house training and development opportunities.
  • Flexible work hours to accommodate individual needs.
  • Access to refreshment facilities and parking.
  • Competitive basic salary and communications bonus.