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Customer Service Representative
2 months ago
**About Time Appointments**
Time Appointments is a leading logistics company that specializes in providing exceptional import services to its clients. With a strong presence in Felixstowe, we are committed to delivering high-quality solutions that meet the evolving needs of our customers.
**Job Summary**
We are seeking an experienced Import Logistics Coordinator to join our team. As a key member of our Imports Team, you will be responsible for coordinating and managing import shipments, ensuring timely and efficient delivery of goods to our clients.
**Key Responsibilities**
- Liaise with customers and other departments to book shipments onto our in-house LCL system
- Maintain and build strong relationships with external service providers to ensure seamless logistics operations
- Update customers and other departments on shipment status and progress
- Perform general administrative tasks, including invoicing and finance administration
**Requirements**
- Strong communication and organizational skills
- Familiarity with using Excel, Word, and Outlook
- Good attention to detail and problem-solving skills
- Self-motivated and team-oriented individual
**What We Offer**
As a valued member of our team, you will have the opportunity to work with a dynamic and supportive organization that values employee growth and development. We offer a competitive salary and benefits package, as well as opportunities for professional advancement.