Customer Service Coordinator

3 weeks ago

Felixstowe, Suffolk, United Kingdom Culina Group Full time
Job Description

We are seeking a highly skilled and motivated Customer Service Coordinator to join our team at Culina Group. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service to all customers, ensuring that their needs are met and exceeded.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries and concerns.
  • Resolve customer complaints in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless customer service delivery.
  • Develop and maintain a thorough understanding of our products and services.
  • Stay up-to-date with industry trends and best practices in customer service.
Requirements:
  • Previous experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Proficient in Microsoft Office and other relevant software.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading company in the industry.

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