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Infoblox Technical Support Specialist

3 months ago

Remote Nationwide, United Kingdom ARC IT Recruitment Full time
Job Overview

Infoblox Support Engineer - Contract Position

Remote Work Available
Competitive Daily Compensation, Outside IR35

About the Position:

We are in search of a proficient Infoblox Support Engineer to enhance our client's growing team. This position is fully remote and centers on delivering expert assistance and implementation for our client's Infoblox Grid and DDI solutions. Candidates with a robust background in network management and expertise in Infoblox technologies are encouraged to consider this opportunity.

Primary Responsibilities:

Grid Integration:

  • Integrate new Grid members utilizing CLI.
  • Diagnose and rectify Grid integration challenges.
  • Coordinate with the Firewall team to confirm that necessary ports are both open and secure.

License Management:

  • Oversee Grid and service licenses via the Infoblox Support Portal.
  • Upload Grid and service licenses through CLI and GUI.

DDI Configuration:

  • Establish and manage DNS Name Server Groups.
  • Set up DHCP Failover Associations.
  • Configure Network Views and Extensible Attributes.
  • Import IPAM Networks and Network Containers from CSV files.

Access Control Management:

  • Set up administrators, admin groups, roles, and permissions.
  • Limit access to the GUI, API, or CLI as required.

Certificate Management:

  • Create Infoblox Certificate Signing Requests (CSRs).
  • Upload and manage CA-signed certificates.

Documentation Responsibilities:

  • Revise detailed-level design documents.
  • Compose thorough handover documentation for the Service Desk.

Required Skills:

  • Demonstrated experience with Infoblox Grid and DDI solutions.
  • Strong CLI and GUI proficiency for Infoblox products.
  • Comprehensive understanding of network protocols and security, particularly concerning DNS and DHCP.
  • Experience in producing technical documentation.
  • Exceptional problem-solving and communication abilities.

If you possess the necessary qualifications, we look forward to reviewing your application.