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Residential Security Officer
2 months ago
We are seeking a highly motivated and experienced Residential Security Assistant to join our team at Sodexo Ltd. As a Residential Security Assistant, you will play a vital role in ensuring the safety and security of our residents and staff.
Key Responsibilities- Assist in the supervision of residents in accordance with policy and practice under the direction and guidance of managers and relevant staff where necessary.
- Deal with routine issues raised by residents on a day-to-day basis.
- Staff and supervise the Approved Premises during designated shifts, referring serious incidents to designated on-call Manager and adhere to the procedure of completing incident reports as necessary.
- Ensure enforcement of Approved Premises rules and deal with any breaches in accordance with procedures.
- Respond appropriately to abusive or aggressive behaviour.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- Liaise with Key Workers, Deputy Manager and Manager as appropriate to share issues concerning residents.
- Process information and maintain records including inputting information on the database system by recording any significant occurrences relating to residents during shift.
- Contribute to the work with substance misusers in accordance with relevant policies, practices and protocols e.g. dispensing/recording medication if requested by the management team.
- Monitor and record residents' movements in and out of the building.
- Contribute to the maintenance of a healthy, safe and productive work environment, including familiarising and using appropriate health and safety equipment.
- Monitor and record Health and Safety checks and related issues.
- Report any maintenance or security issues in accordance with procedures.
- Conduct curfew checks, wellbeing checks, fire alarm tests, room searches, clearing of residents' room as required and monitor CCTV equipment.
- Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner.
- Contribute towards the protection of residents, e.g. monitor in line with risk assessments.
- Support the arrangement and delivery of purposeful activities for residents within the premises and undertake effective induction of residents.
- Understanding of good Health and Safety practice.
- Understanding of good anti-discriminatory practice.
- 1st Aid Trained.
- Good English oral & written, administration and IT communication skills.
- Ability to work as part of a team.
- Ability to prioritise workload and manage time effectively.
Sodexo is a global leader in services that improve the Quality of Life. We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer and welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.
