Claims Assessor

2 days ago


Brighton, Brighton and Hove, United Kingdom Legal & General Full time £46,000
Job Title: Claims Assessor

We are seeking an experienced Claims Assessor to join our team in Hove, working on a hybrid or home-based basis. The successful candidate will have a salary of up to £46,000, depending on experience.

Key Responsibilities:
  • Gather and assess information to make informed decisions on claims, ensuring fairness and consistency.
  • Manage claims from start to finish, adhering to guidelines and service standards.
  • Communicate effectively with customers, using various methods to minimize unnecessary contact.
  • Identify and resolve appeals and complaints in a timely manner.
  • Support colleagues with training and development, improving their skills and knowledge.
  • Handle sensitive or contentious claims, liaising with managers and legal services as needed.
Requirements:
  • Experience in handling Income Protection claims is desirable.
  • Good medical knowledge and understanding of Underwriting, including New Business process.
  • Ability to handle difficult calls and research circumstances that may lead to a claim being refused.
What We Offer:
  • Annual performance-related bonus plan and valuable share schemes.
  • Generous pension contribution.
  • Life assurance.
  • Private medical insurance.
  • Competitive family leave.
  • Participation in our electric car scheme.
  • Discounts on our products and at high street stores and online.

Legal & General is a leading financial services group and major global investor, committed to building a better society for the long term. We strive to be open, mindful, and inclusive, offering flexible working arrangements and reasonable accommodations for candidates with specific needs.



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