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Bilingual Customer Support Specialist
3 months ago
Position Overview: We are seeking a skilled Customer Service Executive fluent in Spanish to join our dynamic team at Focus Resourcing Limited.
Role Responsibilities:
- Manage customer inquiries from the initial contact through to resolution.
- Provide assistance on the Spanish help line, ensuring clear communication with clients.
- Maintain and update the database with all relevant customer information.
Ideal Candidate: The successful candidate will possess experience in customer service and administration, with a strong emphasis on fluency in Spanish.
Compensation and Benefits:
- Permanent position with a starting salary of £24,000.
- Work hours are structured on a rota basis, Monday to Thursday from 8 AM to 4 PM or 9 AM to 5 PM, and Fridays from 8 AM to 4 PM.
- Benefits include holiday entitlement, ongoing training, car parking, and a pension scheme.
