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Residential Facilities Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Homes for Students Full time
About the Role

We are seeking a highly skilled and experienced Facilities Manager to join our team at Homes for Students. As a key member of our Bridleworks Team, you will be responsible for the management of our residential properties in Glasgow.

Key Responsibilities
  • Manage and maintain the property's infrastructure, including structure, external and internal fabric, and mechanical and electrical services.
  • Oversee the completion of our Computer-Aided Facilities Management (CAFM) system and ensure compliance with all relevant regulations and standards.
  • Develop and implement facilities management and health and safety policies and procedures, ensuring alignment with industry best practices and regulatory requirements.
  • Work closely with the Property Manager and property team to deliver high-quality reactive maintenance and exceptional customer service to residents.
  • Lead property contact for refurbishment work, repairs, large project works, warranty repairs, and maintenance, ensuring timely and cost-effective delivery.
  • Collaborate with central and regional asset and project teams to proactively manage facilities and property areas, focusing on increasing value and service.
  • Provide expert advice and recommendations on facilities management and health and safety matters, ensuring a safe and healthy working environment.
  • Support and promote proactive sustainability practices within the property, minimizing environmental impact and reducing costs.
  • Oversee in-house and outsourced maintenance and housekeeping functions, ensuring the highest quality of service for residents.
  • Provide training and support to staff on facilities management and health and safety activities, including fire alarm testing, fire door inspections, and operation of mechanical and electrical systems.
  • Act as the point of contact for locally delivered facilities management activities, including hygiene risk assessments, health and safety audits, and external inspections.
  • Ensure all necessary staff are trained and familiar with building infrastructure and hard services, enabling them to discharge their duties effectively.
  • Develop and implement lifecycle plans for property assets, ensuring optimal maintenance and replacement schedules.
  • Manage contracts and resolve disputes, ensuring timely and cost-effective delivery of services.
  • Monitor health, safety, and compliance activities across the property and departments, ensuring alignment with all relevant legislation and regulations.
  • Implement local procedures for managing significant risks, including fire, general health and safety, and water hygiene.
  • Ensure compliance with Standard Operating Procedures relative to facilities management and health and safety activities.
  • Proactively review competency levels and training requirements for all teams, ensuring a safe and healthy working environment.
  • Liaise with regulatory authorities as required, including the Health and Safety Executive, Local Authorities, Environment Agency, and Fire and Rescue Services.
Requirements
  • Strong background in property and facilities management and health and safety.
  • Relevant industry training and certifications, such as IRPM, ARLA, RICS, IWFM, IOSH, IFE, and FPA.
  • Experience in managing teams, working cross-departmentally, and managing projects such as refurbishment, warranty repairs, and insurance works.
  • Track record of managing contractors and previous experience in residential property, preferably in the PBSA, hospitality, or private rental sector.
  • Proactive and able to use initiative to enhance business reputation.
  • Professional presentation, confident, and outgoing in nature.
  • Well-organized, able to problem-solve, and work under pressure with great decision-making skills.
  • Able to demonstrate an organized and professional approach and ability to prioritize.
  • Working with CAFM and Safety Management Systems, along with good PC skills.
  • Passion for safe working practices and people safety.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.