Residential Building Manager
2 weeks ago
Downing is a leading developer, owner, and operator of luxury student accommodation, residential, and commercial property across the UK. We have been operating for over 30 years and currently have 16 operational student accommodation schemes in 9 major cities, with additional impressive projects under construction.
We are seeking an experienced Residential Building Manager to join our team responsible for the operational activities within our two adjacent schemes in Glasgow, totaling 1011 bedrooms.
As a key member of our team, you will be responsible for delivering the best possible experience for our customers and ensuring the delivery of cost-effective facilities and maintenance services.
This role requires a hands-on approach to work alongside and manage a small in-house team, as well as sub-contractors, to maintain the smooth running of this impressive student accommodation development.
Key responsibilities include:
- Managing and motivating a Halls team to operate student accommodation providing a high-quality service for customers.
- Instructing the site team regarding Health & Safety, data protection, and current legislation.
- Supporting hospitality and customer service functions, including presentation of communal areas, handling of complaints, and pastoral issues.
- Reporting any welfare issues to your line manager immediately.
- Providing customer-focused Facilities and Maintenance services, including management of utilities, waste, security, and cleaning contracts, and full budgets.
- Delivering the scheme's statutory inspection and testing programme and all associated paperwork.
- Providing site/building management to ensure best practice at all times, scheduling and management of trades, support services, and supporting the relationship building with local authorities.
- Contributing to ensuring compliance with Health & Safety legislation and that all risk assessments are correctly carried out.
- Contributing to the on-site procurement programme for maintenance, servicing, and facilities contracts and to minor contractors throughout the contract term.
Key requirements include:
- A proven commercial experience of working with the residential housing or hotel sector.
- Experience of working at a similar level within the student accommodation sector would be an advantage.
- Previous Facilities Management experience would be an advantage.
- Strong leadership and management skills.
- To be self-motivated, well-organized, and excel under pressure.
- Experience in building relationships and meeting KPIs.
Downing employees work within fantastic environments, with passionate team members, and are fully supported by a senior management team with extensive experience within the field of student accommodation.
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Residential Building Manager
4 weeks ago
Glasgow, Glasgow City, United Kingdom Downing Full time{"title": "Residential Building Manager", "description": "Job SummaryWe are seeking an experienced Residential Building Manager to join our team at Downing, a leading developer and operator of luxury student accommodation, residential, and commercial property across the UK.The successful candidate will be responsible for delivering exceptional customer...
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Residential Building Manager
4 weeks ago
Glasgow, Glasgow City, United Kingdom Downing Full time{"title": "Residential Building Manager", "description": "Job SummaryWe are seeking an experienced Residential Building Manager to join our team at Downing, a leading developer and operator of luxury student accommodation, residential, and commercial property across the UK.The successful candidate will be responsible for delivering exceptional customer...
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Glasgow, Glasgow City, United Kingdom Downing Full timeJob Title: Residential Building ManagerDowning is an award-winning developer, owner, and operator of luxury student accommodation, residential, and commercial property across the UK. We are seeking an experienced Residential Building Manager to join our team responsible for the operational activities within our student accommodation schemes in Glasgow.Key...
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Glasgow, Glasgow City, United Kingdom Downing Full timeJob Title: Residential Building ManagerDowning is an award-winning developer, owner, and operator of luxury student accommodation, residential, and commercial property across the UK. We are seeking an experienced Residential Building Manager to join our team responsible for the operational activities within our student accommodation schemes in Glasgow.Key...
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