Pension Scheme Administrator
7 days ago
We are seeking an experienced Occupational Pension Scheme Administrator to join our team at GBS - Global. As a key member of our pension administration team, you will be responsible for the day-to-day administration of a portfolio of occupational pension schemes.
Your primary focus will be on ensuring the accurate and timely processing of client work within target dates, while maintaining high levels of customer service and adhering to company policies and procedures.
Key Responsibilities- Carry out complex pension administration tasks and calculations, including coordinating the management of treasury and payroll.
- Ensure adherence to procedures and standards regarding work and conduct.
- Accountable for ensuring the delivery of specific client/workloads.
- Manage and coordinate the delivery of admin projects.
- Check non-standard correspondence and reports.
- Manage errors and complaints to ensure effective handling in accordance with agreed processes.
- Supervise, train, coach, and mentor staff.
- Assist team members as the need arises and provide support to the CSD Team Manager.
- Check and authorize other administrators' work.
- Attend Trustee and ad hoc client meetings as the need arises.
- Manage pensioner payrolls, pension increases, and ensure timely notification of the lifetime allowance used to pensioners.
- Manage trustee bank accounts.
- Manage investment of contributions.
- Assist the client account manager with any required documentation.
- Prioritize work to maintain Service Level Agreements.
- Assist CSD Team Manager with supervising transactional activity for Tariff and Fixed fee clients.
- Handle non-standard client/member queries.
- Carry out other duties and take on additional responsibilities as agreed.
We are looking for a highly skilled and experienced Occupational Pension Scheme Administrator who can demonstrate a strong understanding of pension administration principles and practices.
Key requirements include:
- Strong experience working with different occupational pension schemes.
- Minimum of 3 years as a Senior Pensions Administrator.
- CPC qualified or working towards PMI is desirable but not crucial.
- Usually a minimum of 5 years' experience in occupational pension scheme administration, including management and/or mentoring of team members.
- Analytical and logical approach to problem-solving.
- Excellent time management skills.
- Ability to prioritize workloads with conflicting importance, keeping to deadlines, agreed service levels, and disclosure requirements.
- Attention to detail.
As a valued member of our team, you will have access to a range of benefits, including:
- Competitive salary and bonus scheme.
- Defined contribution pension scheme.
- Life insurance and income protection.
- Health cash plan or Private medical insurance.
- Three fully paid volunteering days per year.
- Employee Stock Purchase plan.
- Share incentive plan.
- Critical illness cover.
- Discounted gym membership.
- Season ticket loan.
- Access to a discounted voucher portal.
- Emergency back-up family care.
We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We are Disability Confident Committed and have pledged to make our recruitment process inclusive and accessible.
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