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Customer Service Representative

2 months ago


Minehead, Somerset, United Kingdom Butlin's Full time
About the Role

We are seeking a highly skilled and enthusiastic individual to join our Guest Services team as a Client Service Associate. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring their holiday experience is nothing short of amazing.

As a Client Service Associate, you will be working closely with our guests to provide personalized support and guidance throughout their stay. This will involve using your excellent communication skills to resolve any issues that may arise, and providing expert advice on our resort's facilities and services.

We are looking for someone who is passionate about delivering outstanding customer service, and who is able to work effectively in a fast-paced environment. If you have a positive attitude, a strong work ethic, and a desire to make a real difference to our guests' experiences, we would love to hear from you.

Key Responsibilities
  • Provide exceptional customer service to our guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Work closely with our guests to understand their needs and preferences, and provide personalized recommendations and advice on our resort's facilities and services.
  • Use your problem-solving skills to resolve any issues that may arise, and provide solutions that meet our guests' needs.
  • Collaborate with other members of the Guest Services team to ensure that our guests receive a seamless and enjoyable experience.
About Butlin's

At Butlin's, we are passionate about delivering exceptional holiday experiences to our guests. We believe that every guest deserves a break that is nothing short of amazing, and we are committed to providing the highest level of service and support to ensure that this happens.

We are a fun and dynamic company that values our employees and provides opportunities for growth and development. If you are passionate about delivering outstanding customer service and are looking for a new challenge, we would love to hear from you.