Locality Hub Team Leader

2 weeks ago

Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

Job Title: Locality Hub Team Leader

Job Summary:

We are seeking a highly skilled and experienced Locality Hub Team Leader to join our team. As a key member of our facilities management team, you will be responsible for leading the service provision through all phases to the point of delivery and beyond.

Key Responsibilities:

  • Leading the service provision through all phases to the point of delivery and beyond
  • Organising, planning, and delivering services to meet with the agreed service level agreement
  • Inputting into the creation of work plans, workflows, staffing, and schedules
  • Ensuring compliance with all applicable statutory requirements, legislation, and site operating procedures in relation to soft services
  • Implementing and devising service delivery protocols to ensure the smooth running of sites while adhering to the services requirements
  • Being proactive and initiating innovative methods to increase the efficiency of the service
  • Managing and coordinating sub-contractors while on site, ensuring adequate supervision
  • Attending regular meetings as agreed by the Client
  • Ensuring responsible and effective management of all documentation requirements
  • Liaising closely and professionally with facility representatives in dealing with day-to-day operational matters
  • Ensuring regular reviews of the asset register are performed and ensuring the register is managed and updated where necessary
  • Coordinating staff rosters, timesheet sign-off, annual leave requests, managing sick leave in line with Policies & Procedures, staff queries, and managing various ad-hoc internal documentation as required
  • Inputting into monthly reporting following Services Requirements
  • Liaising with other Locality Hub Team Leaders on a regular basis and devising synergies between Hubs
  • Performing ad-hoc duties and other related tasks as assigned by the Locality Hub Facilities Manager

Requirements:

To be successful in this role, you will need to demonstrate a strong understanding of facilities management principles and practices. You will also need to be able to work effectively in a team environment and have excellent communication and interpersonal skills.

Our Behaviours:

We are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work. We recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Interview Process:

We are changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity, and Flexibility into your ways of working.

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